Surfaced by Postliatransient — auto-retried
Instagram media still processing — please try publishing again in a moment
Instagram ingests media asynchronously: we create a container, Instagram processes it, then we publish. This means processing took longer than our polling window — not that anything is wrong with the file.
The fix: Nothing — this one is retried automatically. If it persists across retries, try a smaller file.
Surfaced by Postlia
Instagram could not process the media
Instagram's processing of the media container finished in an error state. The usual causes are an unsupported format, an aspect ratio outside Instagram's accepted range, or a file that is too large.
The fix: Re-export the image as JPEG within Instagram's aspect-ratio limits (roughly 4:5 portrait to 1.91:1 landscape), then retry.
Commonly reportedtransient — auto-retried
Media ID is not available
Commonly reported Graph API response when publish is called before the media container has finished processing. It reads like a missing-file error but simply means “not ready yet”.
The fix: Nothing — Postlia treats this as transient and retries automatically.
Surfaced by Postlia
No Facebook Pages granted — link an Instagram Business account to a Page and grant it during login
Instagram's publishing API only works through a Facebook Page linked to an Instagram Business or Creator account. During login, no Page was granted to Postlia, so there is no publishing path.
The fix: Switch the Instagram account to Business/Creator, link it to a Facebook Page, then reconnect and grant the Page when asked.
Surfaced by Postlia
No Instagram Business/Creator account linked to any granted Facebook Page
Pages were granted, but none of them has an Instagram Business or Creator account attached. Personal Instagram accounts cannot be published to via the API — that's Instagram's rule, not a connection bug.
The fix: In Instagram, convert the account to Business or Creator and link it to the Facebook Page you granted, then reconnect.
Commonly reported
Error validating access token: Session has expired…
Commonly reported Meta API response when the stored access token has lapsed — long-lived Instagram tokens expire after roughly 60 days without renewal, and immediately after a password change.
The fix: Reconnect the Instagram account in Settings, then retry the post.